Technical Key Account Manager

Technical Key Account Manager

Grundfos

Bjerringbro, Denmark

As our new Technical Key Account Manager, you will be the trusted technical partner for strategic HVAC OEM customers, driving solution development and growth. Working closely with Sales, R&D, Product Management, and Application teams, you will turn customer needs into value-creating solutions in a global environment.

What you will be doing

As part of the Global Technical Sales team, you will drive customer-centric innovation by translating customer requirements into technical solutions and business opportunities.

Your main responsibilities include:

• Serve as the primary technical interface for strategic HVAC OEM customers, translating customer needs into product and solution requirements;
• Own the technical responsibility for customer offerings and solution specifications while ensuring alignment between customer expectations and Grundfos capabilities;
• Develop customer roadmaps and lead technical customer projects from business case definition through execution;
• Drive cross-functional collaboration across Sales, R&D, Product Management, and Application teams to deliver high-quality customer solutions;
• Identify growth opportunities through customer insights, market trends, and competitor intelligence while supporting commercial activities;
• Build strong relationships with key stakeholders and travel globally (30+ days per year) to support customers and strategic initiatives.

What makes you a great fit

Above all, you are a collaborative technical leader with strong interpersonal skills, a structured mindset, and the ability to navigate complexity while keeping the customer at the centre of every decision.

We would also imagine that you have:

• Engineering degree (Master's or Bachelor's) or equivalent technical education;
• 5+ years of relevant professional experience, including 3+ years in a technical leadership role;
• Strong English communication skills, both verbal and written, in a global environment;
• Commercial acumen and experience working closely with sales teams;
• Demonstrated ability to drive results and influence stakeholders in complex, matrixed organizations.

It is a plus if you also:

• Have experience within HVAC, pump technology, water solutions, or related industrial sectors;
• Have experience managing key accounts or strategic customer relationships in a global environment;
• Have familiarity with product lifecycle management and customer-driven product development.

You'll also be available for travelling approximately 30+ days per year.