Market Insight Application Engineer

Market Insight Application Engineer

Bridgestone

Rome, Italy

Responsibilities:

• Coordinate Commercial Testing and Competitor Benchmarking, introducing new, digitally supported criteria for Fleet selection.
• Develop and drive the Market Insight Application (MIA) within Field Engineering, supporting the definition of Market Profiles and Product Applications.
• Act as the primary interface with EMEA R&D, Product Planning, and MTT Regions to collect accurate market insights on Commercial Tire Product Performance.
• Manage technical investigations related to OEM or market concerns, collaborating with R&D, Manufacturing, and Product Category Management, and provide timely feedback to OEMs and Markets.
• Serve as the interface with MTT Regions, with support from R&D and Product Planning, to identify key priority concerns on Commercial Products; coordinate investigations and follow up on countermeasure implementation.
• Support the Tire Product Suitability approval flow for EMEA markets for Commercial Products.
• Coordinate VOB/VOC data collection on product performance to support R&D and Product Planning throughout the New Product Process gates.
• Participate in cross‑functional team (CFT) meetings with Product Management and R&D to provide Field Engineering insights for New Product Development and Industrialization.
• Run periodic Field Engineering Certification on Claim Handling, conducting dedicated assessments on the correct use of adjustment codes, in compliance with ISO/TS 16949 requirements.
• Issue Technical/Service Bulletins to the Field Engineering team and Dealer Network when required.
• Provide support during external ISO/TS audits, MTT Review Meetings, and Commercial Product Portfolio Review Meetings.
• Conduct ad‑hoc adjustment analyses on Commercial Products upon request from stakeholders (GBS QA, Product Planning, R&D, etc.).

Qualifications & Experience Required

Education, Master, other certification:

• Degree in Mechanical Engineering (5-years).

Experience:

• Previous experience in the automotive technical branch.

Technical Skills:

• Good computer knowledge: Windows, Office package (Word, Excel, PowerPoint, Access, Outlook).
• Technical background and a focus on processes and problem solving.

Languages Skills:

• Language: Fluency in English, Spanish nice to have.

Soft/Behavioral Skills:

• Learning and Change Agility.
• Good listening skills.
• Excellent interpersonal and communication skills.
• Ability to influence and communicate effectively across Functional Teams and different countries.