ITSM - Product & Project Manager (d/f/m)

Airbus Group

ITSM - Product & Project Manager (d/f/m)

Airbus Helicopters

Donauwörth, Germany

Airbus Helicopters is looking for a ITSM - Product & Project Manager (d/f/m).

This position is part of the AH IM organization in the ITSM team. As our Servicenow Product Manager (d/f/m) you cover all topics related to the ITSM platform lifecycle, and also manage projects and change requested by the ITSM team and the other stakeholders.

Your location

At our Donauwörth site, located on the banks of the river Danube, we develop helicopters from the initial idea to the airworthy product. Watch them take off and touch down on our own on-site test airfield.

Your benefits

  • Attractive salary including holiday pay, Christmas bonus and profit sharing;
  • 30 days holidays and extra days-off for special occasions;
  • Excellent upskilling opportunities and great development prospects;
  • Special benefits: employer-funded pension, employee stock options, discounted car leasing, special conditions for insurances, public transport subsidy, discounts at local businesses;
  • On-site-facilities: Company kindergarten, medical officer for check-ups and other health-related services, canteen and cafeteria.

Your tasks and responsibilities

  • Driving the product across cross-functional teams of Airbus Helicopters and Airbus Group as Product & Project Manager ITSM (d/f/m), to gather feature requests, schedule releases, and coordinate sprints to identify user needs, help the customers understand a business value and work with cross-functional teams to manage product releases;
  • Support ITSM process owners to optimize the value of the ITSM platform to serve the IT processes;
  • Interact with Airbus Commercial Aircraft shared support team ensuring the technical support of the platform;
  • Oversees and controls applicative roadmaps associated with the ITSM platform scope;
  • Manages the budget associated with project and platform;
  • Ensures ITSM platform service performance quality in terms of cost, (deadline) on-time-delivery and quality;
  • Interacts with editor & infrastructure teams to ensure the performance of the platform;
  • Represents Airbus Helicopters at Airbus Group level for the definition of the ITSM platform strategy & the global roadmap.

Desired skills and qualifications

  • Study in information management or comparable;
  • Product management experience;
  • Deep understanding and experience with agile methodologies;
  • Interpersonal skills and developing relationships with team members and customers;
  • Experience with a definition of minimum marketable features and minimum viable products;
  • Knowing how to define the product roadmap;
  • Fluent in English (French and/or German would be a plus).

You have a question regarding this job offer? Please do not hesitate to get in touch by writing to questions@airbus.com.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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© EuroJobsites 2022

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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