Data Access Systems Operations Manager

EUMETSAT - European Organisation for the Exploitation of Meteorological Satellites

Data Access Systems Operations Manager

EUMETSAT - European Organisation for the Exploitation of Meteorological Satellites

Darmstadt, Germany

EUMETSAT is Europe’s meteorological satellite agency - monitoring the weather and climate from space - 24 hours a day, 365 days a year.

EUMETSAT operates a growing fleet of Earth Observation satellites in Low Earth and geostationary orbits (currently comprising seven EUMETSAT Meteosat Second Generation and Metop satellites, Copernicus Sentinel-3 and Jason-CS satellites). In parallel, EUMETSAT is working towards the launch of the next generation of Meteosat Third Generation and Metop Second Generation satellites.

Reporting to the Head of the Real-time Services & System Operations (RSO) Division and supported by a dedicated team of engineers, the Data Access Systems Operations Manager coordinates the routine operations of the EUMETSAT Near Real Time (NRT) data access systems, and assists with operations preparation activities related to future data access systems.

This role is rooted in the mission of EUMETSAT and will provide the opportunity to work with leading IT, Space and Earth Observation organisations and domain experts to make a positive impact on society!

Duties

  • Manage a team of operations engineers and service contracts, ensuring efficient and effective use of team resources, including allocation & delegation of tasks;
  • Conduct the routine operations of the Data Access systems ensuring the operational services availability as specified in the Operational Service Specifications:
    • Operational management, scheduling and coordination of the Operational Data Access systems;
    • Monitoring of delivered service performance levels.
  • Responsibility for the evolution of the Multi-channel NRT data access baseline;
  • Technical management of the EUMETCast Service Contracts;
    • Focal point for all technical interactions with the service providers;
    • Follow-up of any anomalies or incidents with the service providers;
    • Develop the transition plans for the introduction of new contracts as appropriate;
    • Plan for the evolution of the system to accommodate new requirements.
  • Working with the Technical and Scientific Support (TSS) Department and the User Support and Climate Services Division, ensure that the Data Access systems evolve to match user’s needs, including the validation of new and upgraded systems;
  • Support the Programme Development Department (PRD) in the Operations Preparations activities for future programmes including MTG and EPS-SG;
  • Act as deputy of Head of RSO Division, as required.

What we offer

  • Excellent salary, of up to Euro 8,500/month NET (after tax) based on skills and experience;
  • Flexible working time including additional flexi-leave;
  • Private medical coverage for employee and family;
  • Attractive final salary pension;
  • 30 days of annual leave + 14.5 days public holidays;
  • Training and development support;
  • Relocation allowance and support (if applicable).

Qualifications

University degree in a relevant engineering discipline such as telecommunications or computing.

Skills and Experience

  • Practical experience in the operations of near real-time Data Access systems;
  • Excellent team management skills and experience;
  • Excellent communication skills;
  • Demonstrated experience of the management and coordination of complex projects including resources negotiation;
  • Demonstrated experience with the management of service contracts.

More about us

EUMETSAT’s role is to establish and operate meteorological satellites to monitor the weather and climate from space - 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisation's Member and Cooperating States in Europe, as well as other users worldwide.

EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users.

As an intergovernmental European Organisation, EUMETSAT can recruit nationals only from the 30 Member States (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom).

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© EuroJobsites 2021

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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