The Automation Engineer - Service is responsible for supporting the European based Field Service Engineers for all system automation activities. Including tech support at the customer site as needed for installation and integration, troubleshooting and new product introduction projects - https://www.youtube.com/watch?v=F1DCSBs9eTk.
Inspiring advances in bioprocessing, Repligen is a leader in bioprocess filtration, pre-packed chromatography and Protein A ligands development. Propelled by a culture of innovation and collaboration, and with a focus on cost and process efficiencies, our people and our technologies help meet critical bioproduction demands worldwide. Named one of the fastest growing biotech companies in the USA, Repligen is headquartered in Waltham, Massachusetts with major manufacturing sites in Massachusetts, California, Sweden, Estonia and Germany.
The Automation Engineer will be responsible for Field service automation support activities on the following Repligen systems;
The Automation Engineer will provide remote and onsite support and work closely with the sales and product managers in troubleshooting customer needs. The FAE shall maintain accurate documentation of all service activities and escalating issues as needed.