Field Service Engineer 2

Lam Research

Field Service Engineer 2

Lam Research

Heverlee, Belgium

Together we move the Atoms that move the World

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Lam Research - where successful people want to work

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Lam Research is a leading supplier of wafer fabrication equipment and services to the global semiconductor industry. Lam Research develops innovative solutions that help our customers build smaller, faster, more powerful, and more power-efficient electronic devices - the kind that are driving the proliferation of technology into our everyday lives.

Position overview:

Responsible for providing quality repair, preventive maintenance service and complete installation and relocation start-up service of complex electromechanical and electronic systems on Deposition and Clean toolset at customer sites. Performs autonomously when analyzing and solving problems, covers a broad range of Lam products to the component level. May co-ordinate work of assigned engineers and assumes accountability for customer satisfaction with service received. Works on latest technology from Lam Research and has interaction with R&D environment.

Technical

  • Troubleshoots and repairs complex electro-mechanical, process, peripheral, and facility related problems on Deposition and Clean toolset;
  • Plans and executes complex upgrades;
  • Manages escalations;
  • Recommends procedural changes to customers;
  • May assist Process Engineers with DOE evaluation.

Performs application related Project Management, which includes

  • Plans, manages, and executes large projects on extended timelines;
  • Assigns tasks to lower level employees to ensure project completion on time.

Customer relation

  • Interfaces directly with customer at a management and engineer level. Professionally represents the company to the customer;
  • Drives customer meetings;
  • Measures customer trust and drives improvement programs.

Required competencies and experiences:

  • Some High tech experience;
  • Strong Project management, organizational and communication skills;
  • Fluent English;
  • Analytical and problem solving skills;
  • Decision making skills;
  • Customer relationship;
  • Flexibility and team work.

Minimum education:

  • BS/AS degree in Electrical Engineering/Mechanical Engineering or related field (4 yr Bachelor degree preferred).

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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